RESUME

Resume Overview

IT Support and Cybersecurity professional with 6+ years of Tier 1/Tier 2 experience, a B.S. in Cybersecurity, and hands-on skills in Active Directory, identity and access management, and endpoint security.

Skill Development and Expertise

My skill set reflects hands-on experience in IT support, endpoint administration, and foundational cybersecurity practices, built across enterprise support roles, real-world security projects, and self-directed technical labs. Beyond day-to-day troubleshooting and user support, I've applied security governance frameworks like NIST, CIS Controls, and PCI DSS to client-style projects; writing security policies, assessing risk, and rating control maturity for organizations like SnowBe Online and Marconi Law Firm. I've also built hands-on experience with network design and infrastructure planning, cloud security fundamentals on AWS, and containerized applications through independent labs, rounding out a skill set that spans help desk support through security program design.